As Care Manager, Sharon is the familiar face that Glengara Care residents see every day. With 20 years’ experience as a Registered Nurse, including in aged care and a hospital cardiac ward, she is well equipped to support a comprehensive range of health needs.
The Glengara Care model appealed to her because of the independence afforded to residents. “Residents can make decisions about how they’re looked after for the rest of their lives,” she says. “There’s more scope for independence and residents also have their privacy. We tailor care specifically to what our residents want rather than being driven by staffing ratios or decisions to access more funding.”
Sharon explains that in traditional aged care, extra staff are typically rostered on the morning shift, which means that all residents are showered in the morning. On the flipside, Glengara Care residents shower when it suits them. “Likewise, if they don’t want to have dinner at a set time, we can arrange to have it later. If they’d prefer, they can have a meal in their apartment. Or they can come to the dining room and have a glass of wine or beer with dinner.”
Sharon sits down with each new resident to design their personalised care plan, taking into account their physical, emotional and social wellbeing. By understanding what’s important to the individual – whether that’s taking a walk in the gardens, having a beer with lunch, or going to church – she ensures residents get the care and support they need, when they need it and delivered in a way that suits them. She’s driven by a desire to make the lives of residents comfortable and happy. “My purpose is to make a difference in someone’s life and keep them as happy and healthy as possible.”
When she’s not ensuring Glengara Care residents receive five-star treatment, you’ll find Sharon outdoors in the sunshine. After emigrating from South Africa 15 years ago, Sharon is still happiest enjoying nature, whether that’s on the beach or going for a walk in the beautiful surrounds of the Central Coast.