Suzanne Bosworth brings almost three decades of nursing experience to her role as Care Manager at Glengara Care, where she has clinical oversight for all residents.
She has extensive experience as a Registered Nurse, which has seen her working in hospital operating theatres, community care, rural outreach, and medical surgical wards. During her time in community care, she developed a particular passion for providing both clinical and emotional support, and this has proved the perfect foundation for Glengara Care.
In addition to overseeing residents’ care plans and transition into the community, she manages the care, housekeeping and catering teams. “We’re here to ensure our residents are exceptionally well cared for, feel important, and remain engaged. It’s an absolute honour to be invited into people’s lives in this way.”
“Glengara Care is a unique model, in which we’re able to offer independent living while residents are supported 24 hours a day. Residents have the security of knowing someone is on-site if anything should happen, but we encourage their independence and they can age in place, even if their health deteriorates.”
Suzanne says the most rewarding part of her role is “the engagement and interactions I have with residents. Quite often they will come to the door for no reason other than to say hello.
“I love observing the residents engaged, smiling, and confident they are living their best life. It’s a privilege to be part of the team that’s supporting them to do that.”
Suzanne collaborates with Village Manager Kylie Byrne to give Glengara Care residents access to social activities at the retirement village. “We’re working hard to create that engagement and connection. Many of our residents are socially active and love extra opportunities to get together, in addition to what Lauren [Glengara Care’s Diversional Therapist] organises.”
In some ways, Suzanne measures her team’s success by the experience of those who come for respite care. Recently, one independent living resident came for two weeks of respite care following a hospital stay.
“She had been living independently with home care services and was very active socially prior to COVID, going to the RSL twice a week. During her stay here, she was adamant she wanted to go home to her villa. But, within four weeks she realised the benefits of being at Glengara Care.
“She’s thriving, eating more nutritious meals, and loves living here. COVID had curtailed her social interactions but now she’s engaged, looks well and is loving life again.
“It’s immensely rewarding to see that residents who come for respite enjoy their experience so much they want to become permanent residents.”
When Suzanne isn’t on site at Glengara Care, you’ll find her spending time with her family, going for walks on the beach, or tracking down the best coffee on the Central Coast.